Cookie Policy (ZA) - South Africa
Last updated: 4 October 2026
This Cookie Policy explains how Manolutions (“we”, “us”, or “our”) uses cookies and similar technologies on our website and services. This policy complies with the Protection of Personal Information Act (POPIA) of South Africa.
What Are Cookies?
Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience and allow certain features to function properly.
Types of Cookies We Use
We use the following types of cookies:
- Essential cookies: Necessary for the website to function properly
- Functional cookies: Remember your preferences and enhance your experience
- Analytical/Performance cookies: Help us understand how visitors use our site
- Targeting/Advertising cookies: Used to deliver relevant ads and track ad campaign performance
How We Use Cookies
We use cookies for the following purposes:
- To ensure our website functions correctly
- To remember your preferences and settings
- To analyse how our website is used and improve our services
- To personalise your experience and provide relevant content
- To measure the effectiveness of our marketing campaigns
Your Consent
When you first visit our website, we will ask for your explicit consent to set cookies on your device, except for strictly necessary cookies. You can choose to accept all cookies, reject all non-essential cookies, or manage your preferences for each category of cookies.
Cookies We Set
These are the only cookies we set ourselves. Both are strictly necessary: they provide a service you have actively asked for, so they are set without waiting for your consent, and declining optional cookies does not switch them off.
| Cookie | What it does | How long it lasts |
|---|---|---|
np_cookie_consent | Remembers your cookie choices, so you are not asked again on every page, and so analytics and advertising stay switched off if you declined them. | 6 months |
np_vault_pass | Remembers you after you request a resource from our download library, so you are not asked for your name and email address again next time. It holds the name and email address you gave us, plus a random reference for your download library and the dates it was issued and expires. It cannot be read by scripts running in your browser, and it is never used for advertising. | 12 months |
Neither cookie is shared with a third party, and neither is used to track you across other websites.
Information Kept in Your Browser
Besides cookies, our website keeps a few small items in your browser’s own storage, depending on what you do here. None is shared with a third party or used for advertising.
| Item | What it does | How long it lasts |
|---|---|---|
visitor | After you send us certain forms, remembers your first name so our pages can greet you by it. | Until you clear your browser’s data |
np_vault_hint | After you request a resource from our download library, remembers the email address you gave, so the library can show which address it is using and fill it in for you next time. | Until you clear your browser’s data, or tell the library it is not you |
visitor_handoff | Carries your first name and a short summary of the form you have just sent to the thank-you page, so it can confirm what you asked for. | Until you close the browser tab |
ty: followed by a page address | Marks that you have just sent us a form, so its thank-you page shows. It holds only the time. | Until you close the browser tab |
np_first_touch | The first time you visit our website, it remembers the address you arrived at and when, and any campaign tags on the link you followed. If you later send us one of our forms, they may be sent with it, so we know what first brought you here, if anything. It holds no name or contact details. This one is optional: it is never kept if you decline optional cookies, and declining later removes it the next time you open one of our pages. | 90 days, then removed on your next visit |
np_last_touch | Each time you reach our website through a link carrying campaign tags, it remembers those tags, the address you arrived at, and when, replacing what it held before. If you later send us one of our forms, they may be sent with it, so we know which campaign most recently brought you. It holds no name or contact details. Like np_first_touch, it is optional: it is never kept if you decline optional cookies, and declining later removes it the next time you open one of our pages. | 90 days from the latest campaign link you followed, then removed on your next visit |
np_touch_trail | Each time you reach our website through a link carrying campaign tags, it adds those tags, the address you arrived at, and when, to a list of your last 10 such visits. If you later send us one of our forms, the list may be sent with it, so we know which campaigns brought you and in what order. It holds no name or contact details. Like np_first_touch, it is optional: it is never kept if you decline optional cookies, and declining later removes it the next time you open one of our pages. | Each visit 90 days, then removed on your next visit |
Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We either use, or may use in future, the following third-party services:
- Meta
- Google Ads
- Facebook Pixel
- Google Analytics
- Google Tag Manager
- Cloudflare
- PayPal
- Stripe
- Bitform Apps
- Funnelytics
- Swiss Performance
- EWWW Optimiser
- Bing
- Yandex
- Yoast SEO
- HubSpot
- Mailchimp
- Intercom
- Zendesk
- Hotjar
- Crazy Egg
- Optimizely
- Adobe Analytics
- Mixpanel
- Segment
- Amplitude
- Kissmetrics
- Drift
- Olark
- Disqus
- AddThis
- ShareThis
- TikTok
- Snapchat
- Quora
- Amazon Associates
- Commission Junction
- Rakuten Marketing
- Criteo
- AdRoll
- Taboola
- Outbrain
- Vimeo
- YouTube
Managing Cookies
You can control and delete cookies through your browser settings. Most browsers allow you to manage your cookie preferences in their ‘Settings’ or ‘Options’ menu. Please refer to your specific browser’s help documentation for instructions on how to manage your cookie settings.
Common browsers include Google Chrome, Mozilla Firefox, Microsoft Edge, and Apple Safari.
Please note that disabling certain cookies may affect the functionality of our Services.
Data Protection Rights
Under POPIA, you have the right to:
- Request access to your personal information
- Request correction of your personal information
- Request deletion of your personal information
- Object to the processing of your personal information
To exercise these rights or for any privacy-related queries, please contact our Information Officer at legal@manolutions.com.
Cross-Border Transfers
If we transfer your personal information collected through cookies outside of South Africa, we ensure that the recipient is subject to a law, binding corporate rules, or binding agreement which provides an adequate level of protection similar to POPIA.
Changes to This Cookie Policy
We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Cookie Policy or our data practices, please contact our Information Officer at legal@manolutions.com, or by post to PO Box 3346, Helensvale Town Centre QLD 4212.
Related Documents
This Cookie Policy should be read in conjunction with our:
By using our Services, you acknowledge that you have read and understood this Cookie Policy, our Privacy Statement for South Africa, and our full Privacy Policy.